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Your network or application is down – you need it corrected quickly or your business suffers through loss of productivity, revenue, or image. |
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Today's Business Environment
Your business is more dependent than ever on your network's availability, performance, and security – your software applications are business-critical.
Every moment that your employees can't send or receive email, or access a database, your company is losing money and alienating customers.
• If your online catalog is not available, you are losing orders
• If your network is slowed by interactive games or unauthorized downloads is simply too small for your requirements, your productivity is suffering
• If someone is gaining unauthorized access to your network, your security is compromised
What “Managed Services” Means to You
Managed services means that Micro Symplex is continuously (24 X 7 X 365) monitoring the health of your infrastructure. It isn't only for crisis management – it also provides:
• Detailed reports, where you can view your IT information structure in a format that is easy to understand and always up to date
• Detailed performance reporting – IT information in a format that allows you to understand the real performance of your IT infrastructure
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With managed services, you can:
Make sure you're getting full usage of your system before upgrading or expanding. Make sure you know exactly what software has been installed on your network. Be aware of upcoming problems, so you can consider proactive contingency plans and minimize downtime
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