The TAP Process

Have you reviewed the state of your company's IT infrastructure? You're probably thinking, "Why bother? Everything is running OK and there are too many more important issues to deal with right now." Unfortunately, you could be overlooking some potentially significant problems. Micro Symplex uses a program that is quite simple and straightforward, but one that gives you a comprehensive review (both positive and negative) of your company from an IT standpoint. The Technology Assessment Profile, or TAP, looks at 22 areas of your organization (see the TAP Overview) and how they are affected by your existing IT technology. We ask questions like:

• What IT systems do you have in place?

• Are they working successfully?

• What general "pain" IT issues can you identify?

• Do you have a network security program?

These are only a few of the several hundred questions included in the TAP process. (Don't worry-we tailor the TAP process to your organization, asking only those questions that are elevant to your company.
 The 4 Stages to the TAP process
(Read on, and contact us for more information)
STAGE 1: The Interview

This interview is typically held at your location. It involves a meeting with a Micro Symplex consultant/engineer and your key players, usually your company owner or department manager and existing IT staff. They are the best to know what you have and what you are missing. It is an in-depth review that addresses numerous issues, including your IT infrastructure, security, networking and communication. The amount of time it takes depends on the complexity of your organization.

STAGE 2: Compilation

Micro Symplex formalizes, reviews and interprets the information obtained during the interview.

STAGE 3: Status Report

Very soon after completing the interview, Micro Symplex presents you with a comprehensive report detailing the current state of your technology environment.

STAGE 4: Recommendations

Micro Symplex makes recommendations based on the prepared report. And we don't stop at Step 4. Micro Symplex can work with you to determine an implementation plan, perform the installation or upgrade, troubleshoot if necessary, and follow up to make sure the work meets or exceeds your expectations. The costs associated with a TAP are minor when compared to the headaches caused by not reviewing the status of your company's IT program. Let us help you sort it all out.

TAP Overview